Our APIs provide you with powerful ways to interact and connect with the Rover PMS, the possibilities are endless. The following is a list of best practices to help you make sure that the apps you create are providing the best possible end-user experiences.

• Check-In/ Check-Out Applications - Rover is a unique PMS and has its own specific check-in process. It is crucial that you understand Rover itself before you attempt creating applications like self-service check-in/ check-out applications.
  • Make sure your app is making all the necessary method requests in the correct order and at the correct time.
  • As Rover is highly customizable, make sure your app's structure aligns with a hotel's configuration settings. Many times a simple configuration setting is the difference between success and failure.
• Authorization/ Authentication
  • Always track the expiration of tokens. In order to provide a consistent service to the end user, you will need to replace expiring tokens every 30 days.
  • Tokens should always be secured in transport and in storage for sake of data security.

Configuration APIs

Our configuration APIs allow third-party applications hotel-specific meta-data (e.g. hotel code, check-in/check-out times, address, phone, contact, currency, available rates, room types, and rooms/ room status. These APIs are the most basic APIs that can be accessed through Rover Connect and are standard to any configuration. Self-service and booking APIs are both dependent on access to the configuration APIs.

Available APIs:

• List of Hotels (/hotels)
• Property Overview (hotels/id)
• Credit Card Types (hotels/id/credit_card_types)
• Check In Queue Information (hotels/id/queue_details)
• Hotel Rates (hotels/id/rates)
• Single Rate Information (rates/id)
• Hotel Room Types (hotels/id/room_types)
• Single Room Type (room_types/id)
• Room(s) Information (hotels/id/rooms)
• Single Room Information (rooms/id)

Booking APIs

Our booking APIs allow third-party applications to create new reservations as well as modify and view existing reservations. These APIs are available with access to the booking scope.

Available APIs:

• Guest Information (guests/id)
• List of all Reservations (reservations)
• List of reservations with status "Due In"
• List of reservations with status "Checked In"
• Reservation Lookup

Self-Service APIs

Our self-service APIs allow third-party applications to create check-in/check-out applications that allow guests to go through the check-in/check-out flow through a third party. These APIs are available through the self-service scope.

Available APIs:

• Checkin a Reservation
• Checkout a Reservation
• View Early Checkin Options
• Early Checkin a Reservation
• Add Late Check-out to a Reservation
• View Late Check-out Options for a Reservation
• View Notes on a Staycard
• Add Payment Methods to a Reservation
• Pre-Check-In a Reservation
• Check the Queue Status for a Reservation
• Record a Guest Payment
• Upsell a Room Type on a Reservation
• View Upsell Options for a Reservation